Refund policy

Our customers can return their purchased items to us in case of damage or if they are not satisfied with the product. For the refund, the items must be returned to the seller within 30 days of delivery.

Please contact us for refunds before returning the items. We will give our customers the nearest return addresses depending upon their country. We have business associates in the US, UK, Germany, France, The Netherlands or our customers can return the products to our address in Nepal which is as follows:

NepaCrafts
Pingalasthan, Gaushala
PO BOX 8448, Kathmandu
Nepal
Tel: +977-1-4573583/4578583