Refund Policy

Our customers can return their purchased items to us in case of damage or if they are not satisfied with the product. For the refund, the items must be returned to the seller within 14 days of delivery.

Please contact us for refunds before returning the items. We will give our customers the nearest return addresses depending upon their country. We have business associates in the US, UK, Germany, France, The Netherlands or our customers can return the products to our address in Nepal which is as follows:

NepaCrafts Product
Pingala Marg 229, Gaushala. 1st floor,
Kathmandu, Bagmati, Nepal, 44600
Call us at: +977-1-4473583/4478583
Email us at: