We offer very reasonable shipping charge on all orders. We work very sincerely and responsibly for dispatching your orders in the most efficient, safe and accurate manner. Orders are generally shipped within 1 business day. Local holiday and weekend orders are processed the next business day and Weekends are not part of standard or expedited shipping times.
We know that shipping can be expensive at times which is why we have broken down the shipping costs in the most correct way so that you do not have to pay more than what is absolutely necessary.
Yes, we offer very reasonable shipping charge to worldwide. We are able to ship products to internationally. International orders are contigent upon certain criteria since these are handled on order by order basis. If your order is over $75,
Our customers can return their purchased items to us in case of damage or if they are not satisfied with the product. For the refund, the items must be returned to the seller within 14 days of delivery.
NepaCrafts Product does not cover your return shipping costs unless received damaged. Please note that books are non-refundable.
Enclose your packing slip and the merchandise in a package then ship to the address below within 14 days from the order date. We cannot refund or exchange merchandise that is not received or arrives damaged, so we recommend that you insure your package (postage fee is non refundable).
Please contact us for refunds before returning the items. We will give our customers the nearest return addresses depending upon their country. We have business associates in the US, UK, Germany, France, The Netherlands or our customers can return the products to our address in Nepal which is as follows:
We process all returns/exchanges immediately upon receipt. Your payment via PayPal will be credited the appropriate amount and posted to your account once the return is processed. It may take 1-2 business days for the credit to appear on your PayPal account.
If the return is a result of an error we made in your order or a product defect, we will replace the product or refund the complete amount including all shipping charges. Just Email us at firstname.lastname@example.org with your order number, name and address and details on the reason for your return. Refunds will be issued upon receipt and inspection of the returned products. If the item you requested is in stock, we will ship it to you immediately. We will assist you in returning the original shipment for a full refund, including shipping charges.
If you received a damaged delivery, all you have to do is let us know. Our carrier may choose to inspect the package. The claim may not be processed if the original packaging and its contents are not available. We will ship out a replacement to you immediately.