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Shipping, Delivery & Customs Information


Expedited Shipping (3 -7 business days)

Order Value (USD)                   Shipping Cost (USD)
$1.00 – $99.99                                     $26.90  
$100.00 – $249.99                              $34.90 
$250.00 – $499.99                              $42.90 
$500.00 – $999.99                              $49.90 


FREE EXPEDITED SHIPMENT for orders over US$1000.
FREE SHIPPING all over INDIA for orders above US$10.
Please note that the shipping rate to Ukraine has been increased by only US$34.00 due to elevated risk in the region.

 

Customs, duties, taxes, and VAT are not included in our product prices or shipping charges. These fees are determined by your country's customs authority and are the responsibility of the recipient. Depending on your destination, the courier may contact you to collect these charges before or upon delivery.

 

Important Information for Customers in Brazil

All shipments entering Brazil are subject to import customs duties and taxes.

The minimum customs charge is USD 45.00. The actual amount may be higher depending on the order value and the contents of your shipment.

These customs charges are collected by FedEx upon delivery and are not included in your order total or shipping cost at checkout. This payment is made separately to FedEx before or at the time of delivery.

 

Customs Duties & Courier Email Notification

You may receive an email from the courier (FedEx, DHL, or UPS) requesting payment of applicable customs duties or taxes before delivery.
Examples of these courier notification emails are shown below.

These emails will come directly from the courier handling your shipment.

 

Please note:
The United States Customs Border Protection has suspended the duty-free De minimis exemption for all shipments. Please be advised that effective from August 29, 2025, all shipments entering to U.S. will now be subject to applicable import duty, taxes and other charges.

 

At NepaCrafts, we work very sincerely and responsibly for dispatching your orders in the most efficient, safe and accurate manner. Orders are generally shipped within 1 business day. Local holiday and weekend orders are processed the next business day.

We know that shipping can be expensive at times which is why we have broken down the shipping costs in the most correct way so that you do not have to pay more than what is absolutely necessary.


Please note that if the provided shipping address is incorrect and requires a change, a minimum fee of US$ 20.00 will be charged. Kindly ensure that the correct address is used when placing your order, or inform us of any changes within a couple of hours after placing the order.

ECONOMY INTERNATIONAL SHIPPING IS CURRENTLY NOT AVAILABLE DUE TO INSTANCES WHERE CUSTOMERS HAVE EXPERIENCED NON-DELIVERY.


our shipping partners

We use Expedited FEDEX, DHL, UPS, ARAMEX and SF-EXPRESS which delivers in 3-7 business days.
Brazil: Shipments to Brazil are sent via FedEx, and customers should expect applicable import customs charges upon delivery. Please refer to the Brazil customs section above for details.

Currently we don't ship to Russia on the personal name. Russia shipment is only available to business recipient only.

Nepacrafts Shipping
   
As per used Courier companies Guide lines
Goods Purchased Online for Personal Use

You may be charged customs duties and taxes for something purchased online because:
  • Duties and taxes are most typically not included in the price of the goods you purchase online, and might not be included in the overall shipping costs you pay to the online retailer.
  • When purchasing goods online, some or all of these goods may not originate in the country you reside in, therefore are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.
  • When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.
  • To ensure the courier company can deliver your goods in shortest possible time after entering your country or customs union, courier company pays the customs authority on your behalf for any duties and taxes that are due on the goods.
  • Once the duties and taxes are fully repaid to the courier company, the goods will be delivered to you
  • What is payable, if anything, depends on where the goods are sent from, the type of goods, their transactional value and the weight of the package

If you have further queries, kindly do not hesitate to write to us at expo@nepacrafts.com