Shipping & Delivery

Orders are generally processed and dispatched within 1 business day. Orders placed during weekends or local holidays will be processed on the next business day.

We ship internationally using established express courier services, selected according to the destination, shipment type, and availability.

Expedited Shipping

Estimated delivery: 3–7 business days

Economy Shipping — USA

For smaller orders to the United States, we offer a more affordable economy shipping option.

Delivery: 10–14 business days via USPS

Our International Courier Partners

Depending on the destination and nature of your order, we may ship using:

FedEx • DHL • UPS • Aramex • SF Express

These international courier services generally provide reliable tracking and expedited delivery. The courier selected for your shipment may vary according to destination and service availability.

Customs Duties, Taxes & Import Charges

Please note that customs duties, import taxes, VAT, and other local charges are not included in our product prices or shipping charges unless specifically stated otherwise.

These charges are determined by the customs authority in the destination country and are the responsibility of the recipient. Depending on your destination, the courier company may contact you to collect applicable duties or taxes before or upon delivery.

Why might I be charged customs fees?

• The goods are being imported from another country.
• Import duties and taxes are generally not included in the product or shipping price.
• Charges are determined by the customs authority of the destination country.
• The amount payable may depend on the type of goods, declared value, country of origin, weight, and destination.
• In some cases, the courier may advance customs charges on behalf of the recipient to facilitate delivery.
• The recipient is responsible for reimbursing the courier or customs authority for any applicable charges.

If customs duties or taxes apply, your shipment may be held until the required payment has been completed.

Customs Payment Notifications

For some international shipments, you may receive an email or notification from the courier requesting payment of applicable customs duties or taxes. These notifications may come from the courier handling your shipment, such as FedEx, DHL, or UPS.

Important Information for Customers in Brazil

All shipments entering Brazil may be subject to import duties, taxes, and customs charges. A minimum customs charge of US$45.00 may apply. The actual amount can be higher depending on the order value, product type, and assessment by Brazilian customs authorities.

Where applicable, customs charges may be collected separately by the courier and are not included in your order total or shipping cost at checkout.

United States Import Duties

Ukraine

Russia

Address Changes

Please carefully check your shipping address before completing your order.

Tracking Your Order

Once your order has been dispatched, tracking information will be provided when available. You can use the tracking information to follow your shipment through the courier's tracking system.

Please remember that tracking updates may occasionally be delayed while a shipment is moving between countries or undergoing customs clearance.

Shipping to Nepal

Our Commitment to You

Every NepaCrafts order is handled with care. From selecting and preparing your handcrafted products to carefully packing and dispatching your order, we work responsibly to make your international shopping experience as smooth and reliable as possible.

We understand that international shipping can be expensive. Our shipping rates are structured to provide reliable delivery while keeping shipping costs as reasonable as possible.

Thank you for trusting NepaCrafts to bring the artistry and traditions of Nepal to your home.

Questions About Shipping? If you have questions about shipping, delivery times, customs, or your order, please contact us at service@nepacrafts.com.